Are Gift Certificates refundable?
Gift Certificates are not refundable, however they are transferable. Gift Certificates cannot be redeemed for cash but may be used for gratuities. They may be redeemed in the purchase of products and retail items. Gift Certificates DO NOT expire, however, price difference is expected to be rendered if there has been a price change.

What type of payment do we accept?
Parisian honors Visa, Master Card, American Express and personal checks are accepted with proper identification .

Is confirming a reservation necessary?
We encourage clients to confirm 2 or 3 days prior to their reservation.

Are gratuities included in my bill?
We are often asked about gratuities, gratuities are not included in your bill. Quality service is customarily acknowledged by a gratuity of 15-20%.

*pets are not permitted in the spa due to state health regulations

*we are not responsible for lost or stolen items

*no smoking policy